HOW TO GET TO OUR CLINIC

3175 Rutherford Road, Unit 26

Vaughan, Ontario L4K 5Y6, Canada

Free Parking

• In between Highway 400 and Jane Street. 
• In the plaza across from Toys R Us of Vaughan Mills.  
• In the same plaza as: Starbucks, Marcello’s, National Bank of Canada, Chatime, Toro Toro

Please provide at least 48 business hours notice if you need to cancel your appointment to avoid a late cancellation fee.  (Ex: call by Thursday to cancel a Monday appointment; call by Wednesday to cancel a Friday appointment). 

How to CANCEL an appointment:

• Call our clinic directly
• If after hours, please leave a voicemail message with the following information: 

              1. The appointment time & appointment date that you would like to cancel

              2. Patient's first & last name

              3. Patient's phone number

 To ensure a pleasant and respectful atmosphere in our waiting room, we kindly ask for your cooperation with the following etiquette guidelines:

Arrive On Time: 

Please arrive on time or at most 5 minutes early. 

Late arrival might not be accommodated. 

(If you are very early for your appointment, please kindly wait in your car until 5 minutes before your appointment's time) 

Accompanying Guests: 

Please attend the appointment alone unless patient is one of the following, then one family member can accompany: 

• a minor (17 years old and under; both parents can attend, but please do not bring siblings)
• needs a translator 
• needs mobility support
• has memory recall issues (such as developmental delays, dementia, etc.)

 Your adherence to these guidelines is greatly appreciated. Thank you for your understanding and cooperation.